COACHING BENEFITS

Coaching is a collaborative and disciplined relationship. Its function is to improve performance, working relationships, and effectiveness. Business and executive coaching has proven its benefits thousands of times. Coaching benefits include:

• A cost-effective and proven means to receive direct feedback from an objective and respected source.
• Convenient executive improvement as they tailor the sessions to fit within their busy schedules, without having to leave their office.
• Visible, quick and cost-effective results. The return on investment raises skill level and decision making ability with executives who are committed to the coaching program.
• Reduced burnout and stress levels for executives and sales leaders participating in coaching programs.

A 2000 study published in Business Wire and conducted by Manchester Inc. (a career management consulting firm) found that "…a company’s investment in providing coaching to its executives realized an average return on investment (ROI) of almost six times the cost of the coaching."

The study revealed several specific improvements experienced by companies that provided coaching to its executives:

• Productivity (reported by 53% of executives)
• Quality (48%)
• Organizational strength (48%)
• Customer service (39%)
• Decrease in customer complaints (34%)
• Retention of executives who received coaching (32%)
• Cost reductions (23%)
• Bottom-line profitability (22%)

Executives who actually received the coaching benefited in the following aspects:

• Improved working relationships with direct reports (reported by 77% of executives)
• Improved working relationships with immediate supervisors (71%)
• Improved working relationships with peers (63%)
• Increased job satisfaction (61%)
• Conflict reduction (52%)
• Greater organizational commitment (44%)
• Improved client relationships (37%)